Store Policies | Shipping

• $0.00 - $49.99 order: Standard Shipping $4.95.
• $50.00 and above FREE SHIPPING on most items.

Most orders will ship by the same, or next business day, if there is any delay in shipping of your order we will notify you immediately.  If you need it faster, please contact us to make arrangements for expedited shipping.  We are happy to expedite shipping, those costs will be calculated for you at that time.  

INTERNATIONAL SHIPPING
Most items are shipped using USPS International unless length or weight restrictions will not allow it. Most oversized items will be shipped, US Postal Mail or other surface methods.

Standard International shipping charges: listed below for most items.

$0.00 - $49.99 order: standard shipping $54.95
$50.00 - $299.99 order: standard shipping $34.95
$300.00 - $499.99 order: standard shipping $24.95
$500.00 and up order: standard shipping is FREE

Boots:
Due to the high cost of shipping wading boots a $25.00 additional shipping charge will be added to every set of wading boots shipped outside the USA. Regardless of order total.

The most reliable and fastest method of shipping Internationally is UPS, this is much more expensive. Some items that are too long to ship through the Postal Service may have to be shipped through UPS.

If you want your items shipped UPS we can do that upon your request for an extra charge.

Oversized or heavy items will not be shipped at our discounted standard shipping rate due to the expense. Extra shipping charges will apply so please check with us before ordering.

CUSTOMS or DUTY FEES: Customers are responsible for any customs or duty fees on merchandise. Most orders are shipped next business day. International shipping time is not guaranteed, some areas may take longer for shipping than others. Shipping time does not always include time spent in customs. Some customs offices are slower than others.

RETURN POLICY
Gorge Fly Shop, Inc. will make every effort within reason to ensure that you the customer is 100% satisfied with our service and products. If you are not happy with an item you may return the item in new condition within 30 days for a full refund except for shipping charges. Items covered by a manufacturer warranty will need to be sent into that manufacturer for warranty claims.

REFUND POLICY
Refunds will be made minus our original shipping cost. All merchandise must be returned in their original package unused.
Fly lines that have been removed from their spool or installed on a reel cannot be returned for a refund.
Any Free fly lines that have been removed from their spool or installed on a reel cannot be returned, meaning the value of these lines will be deducted from the refund amount. This policy also includes backing that has been installed on a reel, the backing cannot be returned. Meaning the value of the backing will be deducted from the refund amount.
Once a fly line or backing is removed from the original manufactured spool or packaging it is considered used and we cannot resale it as new.

CLOSEOUT PRICING POLICY
Gorge Fly Shop has made a big effort to purchase large lots of closeout items from our vendors. Our margins on these items are very small in return passing these big savings on to our customers.  In the case that an item is not sold as quickly as we need it to and a price drop follows only purchases made within 7 days of price drop can be price matched.  This is once again due to our very small margins on these items.  Abuse of this policy will result in a 20% restocking fee on returns and refunds.  Example customers threatening  to return their item for refund for the same item at new price will be charged 20% restocking in addition to the normal refund minus our original shipping cost.

Please understand that we do not price closeouts with a plan to lower the price later, most closeouts sell out long before a price change is needed. Price drops on a closeout item only happen on an item that has not met our sales expectations and needs liquidated to cover our cost. We cannot afford to continue to operate our large closeout section if in these cases customers want us to refund the difference in price on previous purchases.