"Wader Boot Sole replacement"
Benito Agbayani on 6/29/2015 10:00:30 PM
Review: Visited the website and also called the Shop to check if they ship to Alaska which often times I find that other shops will not provide shipping. When I found out they did I ordered the replacement sole. Received lots of e-mails from the Shop notifying me of the status of my order. This is gratifying because they go about their way of letting you know where your order stands. By the end of the week I received the sole replacements. Would recommend purchasing fishing or other items again from this Shop. Made my day before fishing season got on the way. FISH ON!!!!
"Customer Service"
Steve Kletzok on 3/28/2012 7:31:30 PM
Review: I have not had a chance to check out the Products I just purchased so until I can I wanted to write about the Awesome Customer Service I received. I had ordered Korker interchangeable Soles and within 2 days I had the product, unfortunatley Korker has changed their design and the product I received was for the new boots not the style I had. I took a picture of the 2 soles and emailed them to the Gorge Fly Shop and with an hour I received a call from Lyndsey apologizing for my error. Since she was headed my direction in 2 days she offered to meet me so I could return the soles. That alone was above and beyond any customer service I have ever received. But she went beyond that and hunted down a pair of soles that fit my old style boots and had them shipped directly to me and I received them 2 days later. To say the least I have put them at the top of my Favorites List.
